Interlogix Topaz User Manual Manual de usuario

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Pagina 1 - User Manual

TopazUser ManualP/N 460932001F • ISS 04MAR11

Pagina 2

TopazUser ManualxChapter 11. Color Graphics Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295Overview. . . .

Pagina 3 - Contents

TopazUser Manual82The Relay Control page contains the following information:How to control or change the status of a Relay Point1. To control or chang

Pagina 4

Chapter 5Control83Access Trace PageThe Access Trace page allows you to setup a real time trace for Cardholder(s) or Reader(s). In a Cardholder trace,

Pagina 5

TopazUser Manual84The Access Trace page contains the following information:How to start a Trace1. To start a trace for a specific or a specific Cardho

Pagina 6

Chapter 5Control85Reset APB Page (Anti-Passback)The Reset APB page allows you to reset the Anti-Passback status of a cardholder or all cardholders in

Pagina 7

TopazUser Manual86How to reset all cardholdersThis is used to reset cardholders who have exited the APB area without swiping their cards. This allows

Pagina 8

Chapter 5Control87ServiceThe service tab includes:Panel Page on page 87 Database Page on page 90 Panel PageThe Panel page allows you to download data

Pagina 9

TopazUser Manual88The Panel page contains the following information:How to download data to a selected panelTo download all data to a selected panel:1

Pagina 10

Chapter 5Control89How to download data to a selected panel using a dial-up connectionTo download to a dial-up panel:1. Scroll through the list of pre-

Pagina 11

TopazUser Manual90Database PageThe Database page allows you to repair a damaged database. To navigate to the Database page, from any page within the C

Pagina 12

Chapter 5Control91How to execute one of the repair programs1. To run one or more of the following Database Repair options, click the white button to t

Pagina 13

xiAppendix E. Operator Type Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383Operator Type Functions . . . . . .

Pagina 14

TopazUser Manual92e. Select the dms2 folder. You should see a list of files such as the following:f. If you do not see a list with filenames and dates

Pagina 15

Chapter 5Control93Back Up\Restore Database PageThe Back Up/Restore page allows you to back up and restore programs and data files. To navigate to the

Pagina 16

TopazUser Manual94a. If you want to overwrite the log, click Back Up-Reset Logfile to start the backup process.b. If you want to append data to the en

Pagina 17 - Telephone company procedures

Chapter 5Control95Diagnostic Settings PageThe Diagnostic Settings page allows the operator to define what kind of information about the Topaz system i

Pagina 18 - Safety terms and symbols

TopazUser Manual96The rows function as follows:• Panel Communication: Records logic and data involved in communicating with the ACU panels. This inclu

Pagina 19 - Chapter 1 Getting Started

This chapter includes information on how to check the status of various devices in your system. In this chapter: Overview. . . . . . . . . . . . . . .

Pagina 20 - About the Topaz System

TopazUser Manual98OverviewThe Status button allows you to check the status on Field Panels, Readers, Alarm Points, and Output Relays.To navigate to th

Pagina 21 - System Options

Chapter 6Status99Field Panel Status PageThe Field Panel Status page allows you to check the status of any configured Field Panel (SCP Device) in the s

Pagina 22 - Upgrading from Version 1.4.6

TopazUser Manual100Reader Status PageThe Reader Status page allows you to check the status of any configured reader in the system.To navigate to the R

Pagina 23

Chapter 6Status101Alarm Point Status PageThe Alarm Point Status page allows you to check the status of any configured Alarm Point in the Topaz system.

Pagina 24

TopazUser ManualxiiFiguresFigure 1. Microsoft VM ...

Pagina 25 - Getting Started

TopazUser Manual102Relay Status PageThe Relay Status page allows you to check the status of any configured output relay in the Topaz system.To navigat

Pagina 26 - Software Installation

This chapter includes information on reports available within the system. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 27

TopazUser Manual104OverviewA large selection of reports is available within the Reports pages that can provide administrators with a display or printo

Pagina 28 - Setting XP sp2 Firewall

Chapter 7Reports105Cardholder Database Reports PageThe Cardholder Database Reports page can output a wide range of information on any cardholder in th

Pagina 29

TopazUser Manual106Figure 76.Cardholder reportOutput Report There are three ways to output the report.• Display Report (default) - Displays on the Wor

Pagina 30

Chapter 7Reports107System Setup Report PageThis group of reports provides all information on how a particular site is configured. After the system has

Pagina 31 - Installing a Host PC Server

TopazUser Manual108Field Panel Setup ReportThe Field Panel Setup Report provides all information on how the field panels are configured/set up in the

Pagina 32

Chapter 7Reports109Figure 79.Reports page

Pagina 33

TopazUser Manual110Reader Setup ReportThe Reader Setup Report provides all information on how the readers are configured/set up. To navigate to the Re

Pagina 34

Chapter 7Reports111Figure 81.Sample Reader Setup report

Pagina 35

xiiiFigure 48. Cards: Card Setup ...

Pagina 36

TopazUser Manual112Alarm Point Setup ReportThe Alarm Point Setup Report tells how Alarm Points are configured/setup in the system. To navigate to the

Pagina 37

Chapter 7Reports113Below is a sample of part of a displayed report for Alarm Point Setup.Figure 83.Sample Alarm Point Setup Report

Pagina 38

TopazUser Manual114Relay Setup ReportThe Relay Setup Report tells how relays are configured/setup in the system. To navigate to the Relay Setup Report

Pagina 39

Chapter 7Reports115Figure 85.Sample Relay Setup report

Pagina 40 - 16. Click Finish

TopazUser Manual116Serial Port Setup ReportThe Serial Port Setup Report recalls how Serial Ports are configured/setup in the system. To navigate to th

Pagina 41

Chapter 7Reports117Figure 87.Sample Serial Port Setup report

Pagina 42

TopazUser Manual118Security Area Setup ReportThe Security Area Setup Report recalls how Security Areas have been setup.To navigate to the Security Are

Pagina 43 - Chapter 2 Using Topaz

Chapter 7Reports119Below is a sample of a displayed report for Security Area setup.Figure 89.Sample Security Area Setup reportCancel Report Click to s

Pagina 44 - Start Up

TopazUser Manual120Access Groups Setup ReportThe Access Group Setup Report recalls how Access Groups have been setup.To navigate to the Access Group S

Pagina 45 - Using Topaz

Chapter 7Reports121Figure 91.Sample Access Group Setup report

Pagina 46 - Log-on Window

TopazUser ManualxivFigure 100.System Setup: Elevator ...

Pagina 47

TopazUser Manual122Time Schedule Setup ReportThe Time Schedule Setup Report recalls how Time Schedules have been setup.To navigate to the Time Schedul

Pagina 48 - Topaz Quick Start

Chapter 7Reports123Below is a sample of part of a displayed report for Time Schedule setup.Figure 93.Sample Time Schedule Setup report

Pagina 49 - Auto Configuration

TopazUser Manual124Holiday Setup ReportThe Holiday Setup Report recalls how Holidays have been setup.To navigate to the Holiday Setup Report page, fro

Pagina 50

Chapter 7Reports125Figure 95.Sample Holiday Setup reportInstruction Message Setup ReportThe Instruction Message Setup Report recalls how Instruction M

Pagina 51 - Found and Configured Black

TopazUser Manual126The Instructions page contains the following information:Below is a sample of a displayed report for Instruction Message Setup.Figu

Pagina 52 - Default Device Names

Chapter 7Reports127Access Event Reporting Options Setup ReportThe Access Event Reporting Options Setup Report recalls how Access Events have been setu

Pagina 53 - Server/Workstation Display

TopazUser Manual128Below is a sample of a displayed report for Access Event Reporting Options setup.Figure 99.Sample Access Event Reporting Options Se

Pagina 54 - System Navigation Menu

Chapter 7Reports129Elevator Control Setup ReportThe Elevator Control Setup Report recalls how elevators have been setup.To navigate to the Elevator Co

Pagina 55 - Alarm Queue Window

TopazUser Manual130Figure 101.Sample Elevator Control Setup reportOperator Type ReportThe Operator Type Report recalls the different Operator Types th

Pagina 56 - Color Status

Chapter 7Reports131The Operator Type page contains the following information:Below is a sample of a displayed report for Operator Type.Figure 103.Samp

Pagina 57

xvFigure 152.Topaz: Ready to Install the Application...212Figure 1

Pagina 58

TopazUser Manual132Capabilities ReportThe Setup Capabilities Report provides detailed information as to the maximum capabilities that are configured o

Pagina 59

Chapter 7Reports133Below is a sample of part of a displayed report for System Capacities.Figure 105.Sample System Capacities reportCancel Report Click

Pagina 60

TopazUser Manual134Recall Event Reports PageThese reports can display and print out a complete listing of all events recorded to the current on-line e

Pagina 61

Chapter 7Reports135Recall All Events ReportThis procedure recalls all logged events by time period.To navigate to the report, from any page within the

Pagina 62 - Main Browser Window

TopazUser Manual136Below is a sample of part of a displayed report for Recall All Events:Figure 108.Sample Recall All Events reportOutput File Name If

Pagina 63 - Navigation Bar Structure

Chapter 7Reports137Recall By Event Number ReportTo navigate to the Recall by Event Number reports page, from the Main Reports page click the Recall Ev

Pagina 64 - Shutting Down the Software

TopazUser Manual138Below is a sample of part of a displayed report for Recall by Event Number:Figure 110.Sample Recall by Event Number reportEnding Ev

Pagina 65 - Chapter 3 Events

Chapter 7Reports139Recall User Actions ReportThe Recall User Actions Report recalls a description of the action performed by the system operators duri

Pagina 66 - Events Page

TopazUser Manual140Below is a sample of a displayed Recall User Actions report.Figure 112.Sample Recall User Action Events reportStop Date From the dr

Pagina 67 - Video Option

Chapter 7Reports141Recall System Device Events ReportThe Recall System Device Events Report recalls all system and device events that occurred during

Pagina 68 - Report Printer

TopazUser ManualxviFigure 204.Map window...

Pagina 69 - Chapter 4 Cards

TopazUser Manual142Below is a sample of a displayed Recall System Device Events report.Figure 114.Sample Recall System/Device Events reportOutput To F

Pagina 70

Chapter 7Reports143Recall Other Events ReportThe Recall Other Events Report recalls all events not covered in any of the other reports like, Acknowled

Pagina 71 - Card Setup Page

TopazUser Manual144Below is a sample of a displayed Acknowledged events report.Figure 116.Sample Recall Acknowledgement Events reportOther Event Type

Pagina 72 - How to recall a cardholder

Chapter 7Reports145If the report recalls more than 1000 events, the message below is displayed allowing you the opportunity to cancel the search for a

Pagina 73 - Recall by Name

TopazUser Manual146Recall Access Events ReportThe Recall Access Events Report recalls all access events for a selected time period and all security ar

Pagina 74 - How to delete a cardholder

Chapter 7Reports147Security Areas From the drop-down list of pre-configured areas select the Security Area for which all Access Events are to be recal

Pagina 75 - Access Page

TopazUser Manual148Below is a sample of a displayed Recall Access Events report.Figure 120.Sample Recall Access Events report

Pagina 76

Chapter 7Reports149Recall Alarm Events ReportThe Recall Alarm Events Report recalls all alarm events for a selected time period for all security areas

Pagina 77

TopazUser Manual150Security Areas Select the Security Area for All Alarm Events are to be recalled. The default is all security areas. If a single sec

Pagina 78 - Photo ID Page

Chapter 7Reports151Below is a sample of a displayed report for Recall Alarm Events.Figure 122.Sample Recall Alarm Events report

Pagina 79 - Figure 50.Cards: Photo ID

xviiPrefaceThis document provides instructions for the software installation, configuration, and operation of the Topaz software. Read these instructi

Pagina 80 - How to take a photo

TopazUser Manual152Alarm History Reports PageThe Alarm History Report recalls summarized history reports of alarms and troubles that have occurred dur

Pagina 81 - How to import a photo

Chapter 7Reports153Stop Date From the drop-down list select the Month, Day, and Year on which the report should stop. A full calendar can be displayed

Pagina 82 - How to print a badge

TopazUser Manual154Below is a sample of a displayed Alarm History Report.Figure 124.Sample Alarm History report

Pagina 83 - Masking Page

Chapter 7Reports155Fields in the ReportThe table below describes all fields (report columns and line entries) that can be included in an Alarm History

Pagina 84

TopazUser Manual156Employee Reports PageThe Employee Report can provide a wide range of information regarding any employee in the system. You can set

Pagina 85

Chapter 7Reports157Available Fields Select which fields you wish to appear on the report, in the order you wish them to appear from left to right, by

Pagina 86 - Information Page

TopazUser Manual158The following is part of an example of an Employee Report, sorted by Employee Name, with fields Card number, Activation Date, Statu

Pagina 87

This chapter includes information on how to setup and configure the Topaz System software.In this chapter: Overview. . . . . . . . . . . . . . . . . .

Pagina 88 - Batch Add Page

TopazUser Manual160OverviewThe Setup pages allow you to setup and configure the Topaz System software. To navigate to the Setup pages, click the Setup

Pagina 89

Chapter 8Setup161Operators Setup PageThe Operators page allows you to configure up to 256 operators and assign them 47 different functions.To navigate

Pagina 90

TopazUser ManualxviiiRadio frequencyThis equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance

Pagina 91 - Batch Delete Page

TopazUser Manual162How to add operators1. Start by clicking Clear.2. Enter the Operator Name, the operator’s Password, and an Operator Type.3. If you

Pagina 92

Chapter 8Setup163Operator Type PageThe Operator Type page allows you to configure, add, and assign 47 different functions to 64 types of operators. To

Pagina 93 - Chapter 5 Control

TopazUser Manual164Level of Restriction If one or more functions are listed under Restricted, the Level of Restriction field displays. There are two c

Pagina 94

Chapter 8Setup165How to add an operator type1. Start by clicking Clear.2. Enter the Operator Type Name of up to 16 alphanumeric characters.3. Enter th

Pagina 95 - Reader Control Page

TopazUser Manual166Time Schedule PageThe Time Schedule page allows you to configure time frames to link to functions within Topaz. For example, you ca

Pagina 96 - How to control a Reader

Chapter 8Setup167How to add a new time schedule1. Enter a Schedule Name. For example, “07:00-16:00 M-F” (Military time, meaning that the time schedule

Pagina 97 - Alarm Point Control Page

TopazUser Manual168of schedule parameters. A maximum of 8 time segments can be configured for one Time Schedule.4. When all fields have been set corre

Pagina 98

Chapter 8Setup169The Security Area page contains the following information:How to add a new security area1. Start by clicking Clear. All fields reset

Pagina 99 - Relay Control Page

TopazUser Manual1702. Enter the Security Area Name and Security Area Description3. If the Security Area is associated with devices connected to an ACU

Pagina 100

Chapter 8Setup171How to use keypad maskingConfigurationKeypad Masking requires three conditions to be set, in the following order:1. Under Setup – Sec

Pagina 101 - Access Trace Page

This chapter provides an overview of the Topaz system as well as information on installation and configuration. In this chapter:About the Topaz System

Pagina 102 - How to stop a Trace

TopazUser Manual172Access Group PageThe Access Group page allows you to add one or more Security Areas to an Access Group and define the Time Schedule

Pagina 103 - Figure 64.Reset APB page

Chapter 8Setup173How to add a new access group1. Start by clicking Clear to clear all fields.2. Enter the Access Group Name of up to 28 alphanumeric c

Pagina 104 - How to reset all cardholders

TopazUser Manual174a. Click the security area name to modify under Selected Security Areas.b. Then select the new Time Schedule from the drop-down lis

Pagina 105 - Panel Page

Chapter 8Setup175Site Settings PageThe Site Settings page allows you to configure various settings applicable to your site.To navigate to the Site Set

Pagina 106

TopazUser Manual176# of Invalid PIN Attempts Before Card DeactivationSet the number of times a cardholder may enter the wrong PIN before their card is

Pagina 107 - Prerequisite:

Chapter 8Setup177Custom Fields PageThe Custom Fields page allow you to custom design 11 fields for any data field needed on a cardholder, in addition

Pagina 108 - Database Page

TopazUser Manual178How to add a custom field1. You add a field by entering the name (up to 12 alphanumeric characters) in one of the available blank f

Pagina 109

Chapter 8Setup179Facility Code PageThe Facility Code page allows you to enter as many as 16 Facility/Company Codes for different sets of cards. The Co

Pagina 110

TopazUser Manual180Variable Card PageThe Variable Card Page allows you to configure the system to accept card formats other than the pre-defined stand

Pagina 111 - Back Up\Restore Database Page

Chapter 8Setup181Facility Code • Start - Select the location of the first bit for the Facility Code as the Start value. For a Start value, select from

Pagina 112 - Back Up Contents and Logic

Copyright Copyright © 2011, UTC Fire & Security. All rights reserved. This document may not be copied in whole or in part or otherwise reproduce

Pagina 113 - Diagnostic Settings Page

TopazUser Manual2About the Topaz SystemThe Topaz System is a PC-based Facility Security System for access control, alarm monitoring, interactive color

Pagina 114

TopazUser Manual182How to add a card formatWiegand Card FormatsCards with the Wiegand Card Format are usually ordered pre-coded with information (comp

Pagina 115 - Chapter 6 Status

Chapter 8Setup183Mag Stripe Card FormatsUnlike a Wiegand Card Format, which cannot be changed for a given card, Mag Stripe Cards can have their data c

Pagina 116 - Overview

TopazUser Manual1844. Click Save.If a particular card had a Company Code of 3, a Facility Code of 2, and a Card Number of 12, the Mag Stripe Card woul

Pagina 117 - Field Panel Status Page

Chapter 8Setup185Access Card Test RequestLog #________________Dealer:______________________________________________________Date:_______________Street:

Pagina 119 - Alarm Point Status Page

Chapter 8Setup187Reader Event PageThe Reader Event page allows you to select how events related to access attempts are handled. The selections determi

Pagina 120 - Relay Status Page

TopazUser Manual188How to configure reader events1. Select from the list of Event Names by scrolling through the list and clicking on the name of the

Pagina 121 - Chapter 7 Reports

Alarm Instruction PageThe Alarm Instruction page allows you to add unique instruction messages to be displayed to the operator when an event occurs.To

Pagina 122

How to add an instruction message1. Start by clicking Clear to clear all fields for data entry.2. Enter the Alarm Instruction Name.3. Enter the Alarm

Pagina 123 - Figure 75.Cardholders

Chapter 8Setup191Alarm Categories PageThe Alarm Categories page allows you to group alarm events by name. The System comes with 16 generic alarm categ

Pagina 124 - Figure 76.Cardholder report

Chapter 1Getting Started3System RequirementsTo use the Topaz software, your PC must meet the following minimum requirements:• Pentium® 4 processor or

Pagina 125 - System Setup Report Page

TopazUser Manual192Holidays PageThe Holidays page allows you to predefine up to 32 Holidays to be used with Time Schedules to authorize access, contro

Pagina 126 - Field Panel Setup Report

Chapter 8Setup193How to add a new holiday1. Start by clicking Clear to clear all fields for data entry.2. In the Description field enter the name of t

Pagina 127 - Chapter 7

TopazUser Manual194

Pagina 128 - Reader Setup Report

This chapter includes information on how to set up and configure hardware connected to the Topaz system. In this chapter: Overview. . . . . . . . . .

Pagina 129

TopazUser Manual196OverviewThe Hardware pages allow you to setup and configure hardware connected to the System. To navigate to the Hardware pages, cl

Pagina 130 - Alarm Point Setup Report

Chapter 9Hardware197Serial PortThe Serial Port page is used to setup or modify settings of the PC Workstation's serial communication ports. Confi

Pagina 131

TopazUser Manual198Port Connection Device From the drop-down list select the type of device that connected to the port. The list of equipment selectio

Pagina 132 - Relay Setup Report

Chapter 9Hardware199Video Switcher CommandsTable 16. Samples of outgoing commands from the ACUSent to: Format Description CommandAmerican DynamicsVid

Pagina 133

TopazUser Manual200LAN CommunicationThe LAN Communication page allows you to configure the LAN Adapters and TCP/IP address.To navigate to the LAN Comm

Pagina 134 - Serial Port Setup Report

Chapter 9Hardware201How to add a new LAN adapter1. Start by clicking Clear to clear all fields.2. Enter the LAN Adapter Name.3. Enter the TCP / IP Add

Pagina 135

TopazUser Manual4Upgrading Existing Topaz SoftwareBefore performing an upgrade it is important to have a current backup of your existing database. We

Pagina 136 - Security Area Setup Report

TopazUser Manual202Network CommunicationsThis section provides guidelines for the network environment needed to support communication between a Topaz

Pagina 137

Chapter 9Hardware203Network Hops To ensure consistency, the number and distance of hops between a field panel’s LAN port and it’s hosting server shoul

Pagina 138 - Access Groups Setup Report

TopazUser Manual204Workstation PageThe Workstation page allows you to control how the workstation responds during use. For example, whether the workst

Pagina 139

Chapter 9Hardware205Event Printer To select an event printer, click the drop-down list and click the name of the local printer. The Event Printer prin

Pagina 140 - Time Schedule Setup Report

TopazUser Manual206How to add a workstationTo add a workstation, you should first install the Topaz software on the new workstation’s computer. When t

Pagina 141

Chapter 9Hardware207How to install a workstationSetting up Internet Explorer:1. From Window’s desktop, right-click the Internet Explorer Icon and sele

Pagina 142 - Holiday Setup Report

TopazUser Manual208Figure 145.Topaz: Install1. Click Install TOPAZ to start the installation setup.2. If this is the first time Topaz has been install

Pagina 143

Chapter 9Hardware209Figure 146.Topaz: Welcome3. Click Next> to continue.Figure 147.Topaz: License AgreementThe next window is the End User License

Pagina 144

TopazUser Manual210Figure 148.Topaz: User Information4. The next window asks you to enter User Information. Type the name of the user in to the Full N

Pagina 145

Chapter 9Hardware211Figure 150.Browse for Folderb. If you prefer to use a different directory, such as “Program Files”, select the desired location fo

Pagina 146

Chapter 1Getting Started5Upgrading from Version 1.4.5 or earlierBecause versions before 1.4.6 used a different installer and a different default insta

Pagina 147 - Elevator Control Setup Report

TopazUser Manual212Figure 152.Topaz: Ready to Install the Application6. If you satisfied with your settings, click Next to start installing the system

Pagina 148 - Operator Type Report

Chapter 9Hardware213Figure 154.Topaz: Successfully installed7. When all files have been installed, the Topaz has been successfully installed dialog wi

Pagina 149

TopazUser Manual2149. This dialog window appears if you selected Yes, I want to add workstations when installing the server. Click OK and another Brow

Pagina 150 - Capabilities Report

Chapter 9Hardware215Figure 157.Sentinel System Driver: Ready to Install12. Remove all software sentinel keys from the USB port before continuing. Clic

Pagina 151

TopazUser Manual216Figure 159.Sentinel System Driver: Setup Type14. Select Complete, then Click Next > to continue.Figure 160.Sentinel System Drive

Pagina 152 - Recall Event Reports Page

Chapter 9Hardware217Figure 161.Sentinel System Driver: InstallShield Wizard Completed16. Click Finish.17. You are now returned to the desktop and the

Pagina 153 - Recall All Events Report

TopazUser Manual218How to configure an event printerTo select an event printer, click the drop-down list and click the name of the local printer. The

Pagina 154

Chapter 9Hardware219Figure 164.Printers menu4. For windows 2000 click the Advanced tab.Figure 165.Printer Properties window

Pagina 155 - Recall By Event Number Report

TopazUser Manual2205. Click the radio button to the left of Print directly to the printer to select it.6. Click OK.7. Close the Printers window.Setup

Pagina 156

Chapter 9Hardware2215070 CGBDG_PORT 1024000 1024000 guihttp.h,5080 EVENT_PORT 256 1024 guihttp.h, eventmsg.java5090 DFRAME_PORT 1024 1024 guihttp.h, d

Pagina 157 - Recall User Actions Report

TopazUser Manual65. Once the backup is complete, the message “Backup Operation Complete” displays. Do not log off or shut down Topaz until this messag

Pagina 158

TopazUser Manual222Field Panel PageThe Field Panel pages have three sub-pages.• Field Panel Setup Page on page 223• Dial-up Page on page 226• Elevator

Pagina 159

Chapter 9Hardware223Field Panel Setup PageThe Field Panel Setup page is used specifically for adding or modifying new hardware. Here is where you conf

Pagina 160

TopazUser Manual224How to add a field panelNote: Before adding a new panel, detailed information on the panel from the installer is required, such a

Pagina 161 - Recall Other Events Report

Chapter 9Hardware2251. Click Clear to clear all fields.2. Fill in the information for the new field panel.3. After all fields have been added to the F

Pagina 162

TopazUser Manual226Dial-up PageThe Dial-up Page allows you to configure a dial-up connection from the ACU panel to the server.Dial-up communication is

Pagina 163

Chapter 9Hardware227The Dial-Up page contains the following information:Panel Phone Number Enter the standard dial-up telephone number that the panel

Pagina 164 - Recall Access Events Report

TopazUser Manual228How to set up an external modemHardware setupNote: The Topaz Software ONLY supports the (USR) US Robotics 33.6 faxmodem or the 56

Pagina 165

Chapter 9Hardware229Elevator ControlThe Elevator Control Software (ECS) is an enhancement that allows Topaz to manage floor access. This feature is tu

Pagina 166

TopazUser Manual230Elevator Relay NumberingElevator Relay InterfaceNote: When an ACU is used for Elevator Control, all its relays are set to energiz

Pagina 167 - Recall Alarm Events Report

Chapter 9Hardware231Elevator Cab SetupTo navigate to the Cab Setup page from any page in the Field Panel Setup pages, on the Setup – Field Panel page,

Pagina 168

Chapter 1Getting Started710. Click Yes to confirm the removal of the older version of Topaz. When the program has been removed, the following message

Pagina 169

TopazUser Manual232The Cab Setup page contains the following information:Elevator Cab Name Enter up to 21 alphanumeric characters for the name of the

Pagina 170 - Alarm History Reports Page

Chapter 9Hardware233Elevator Floor Definition PageThe Elevator Floor Definition page allows you to setup the relay links to floors and Security Areas

Pagina 171

TopazUser Manual234Assigning relays to the floorsFor each relay that electronically selects a requested floor enter a name for that floor. For informa

Pagina 172

Chapter 9Hardware235Elevator Public AccessThe Elevator Public Access page allows you to define multiple public access scenarios for elevators. At the

Pagina 173 - Fields in the Report

TopazUser Manual236Security Areas Select a Security Area from the list by scrolling through the list and clicking on the name of the area so it is hig

Pagina 174 - Employee Reports Page

Chapter 9Hardware237How to add a public access area1. Click Clear to clear all fields.2. Fill in the information for the new public access area.3. Aft

Pagina 175

TopazUser Manual238ReadersThe Reader pages allow you to add, modify, or delete readers, including configuring the reader address, name, description, u

Pagina 176

Chapter 9Hardware239Field Panel From the drop-down list select the ACU Panel that the reader communicates with or is connected to. If you are not sure

Pagina 177 - Chapter 8 Setup

TopazUser Manual240Door Bounce Delay Door Bounce Delay allows you to select a delay from 1-7 seconds for the forced open alarm. This prevents a false

Pagina 178

Chapter 9Hardware241Enter Card # by Keypad The Enter Card # by Keypad allows the cardholder to enter their card number by using the keypad. The number

Pagina 179 - Operators Setup Page

TopazUser Manual8Software InstallationBefore you Start Installing the SoftwareNote: Before starting Topaz make sure that “Microsoft Internet Explore

Pagina 180 - How to delete operators

TopazUser Manual242How to add a reader1. Click Clear to clear all fields.2. Fill in the information for the new reader.3. After all fields have been a

Pagina 181 - Operator Type Page

Chapter 9Hardware243Reader Options PageThe Reader Options page allows you to set up automatic actions for the reader to perform and assign video switc

Pagina 182

TopazUser Manual244Begin/End Actions The actions available for Begin Actions and End Actions are as follows:• Access, No Keypad - Only a valid card fo

Pagina 183 - How to add an operator type

Chapter 9Hardware245Alarm PointThe Alarm Point page is used to add, modify, or delete existing alarm points. The Alarm Point page has two sub-pages, “

Pagina 184 - Time Schedule Page

TopazUser Manual246The Setup page contains the following information:Alarm Name The Alarm Name field is used to designate the name to be used for an a

Pagina 185

Chapter 9Hardware247How to add an alarm point1. Click Clear to clear all fields.2. Fill in the information for the new alarm point.3. After all fields

Pagina 186 - Security Area Page

TopazUser Manual2482. Wait for the Alarm Point configuration information to be displayed in the main window and the Alarm Point description to be disp

Pagina 187

Chapter 9Hardware249Video Switcher Preset# If an approved optional video switcher is connected to one of the serial ports of the server, the PC can se

Pagina 188 - How to delete a security area

TopazUser Manual250Relay PageThe Relay page allows you to add a new relay, or modify or delete an existing one.To navigate the Relay page from any Har

Pagina 189 - How to use keypad masking

Chapter 9Hardware251How to add a relay1. Start by clicking Clear to clear any existing data.2. Enter the data for the new relay in the remaining fiel

Pagina 190 - Access Group Page

Chapter 1Getting Started9Figure 1. Microsoft VM4. Click Yes. You do want to install the Virtual Machine.Figure 2. Microsoft VM License Agreement5. Rea

Pagina 191 - How to modify an access group

TopazUser Manual252How to delete a relay1. To delete a relay from the system you must first select the relay to be deleted. Do this by clicking on the

Pagina 192 - How to delete an access group

Chapter 9Hardware253Figure 177.Auto Configuration SetupYou can instead select the standalone Device Tree at any time by clicking the Device Tree butto

Pagina 193 - Site Settings Page

TopazUser Manual254Configured Not Found On the left side, under Not Found, a list of devices displays that the system has a configuration for but cann

Pagina 194

Chapter 9Hardware255Device Tree You can access the Device Tree by clicking on the plus button by System at the top right side of the page. You can als

Pagina 195 - Custom Fields Page

TopazUser Manual256You can then make any modifications or deletions. After making changes click Save/Add.The device tree is automatically updated with

Pagina 196 - How to delete custom fields

Chapter 9Hardware257Device TreeIf you click Device Tree button, the following page displays.Figure 178.Device TreeTo run Auto Configure, you must clic

Pagina 197 - Facility Code Page

TopazUser Manual258Video RecorderTopaz supports alarm video recording. This allows the system to link the video recorded during an alarm event to the

Pagina 198 - Variable Card Page

Chapter 9Hardware259The Video Recorder page contains the following information:Video Recorder Name The Video Recorder Name field assigns a name to the

Pagina 199

TopazUser Manual260How to add a new video recorderBefore configuring the recorders in the Topaz system, they should be installed and functioning prope

Pagina 200 - How to add a card format

Chapter 9Hardware261Video CameraThis page allows the user to link the video recorder to the cameras which monitor and record the alarm events. Digital

Pagina 201 - Mag Stripe Card Formats

TopazUser Manual106. When “The installation is complete” message displays, click OK.Setting XP sp2 Firewall1. To open the Control Panel click Start &g

Pagina 202 - Card format questionnaire

TopazUser Manual262How to add a new video cameraUse the following steps to add a new video camera to the system. Before configuring the cameras, they

Pagina 204

TopazUser Manual264

Pagina 206 - Alarm Options

TopazUser Manual266

Pagina 207 - Alarm Instruction Page

This chapter includes information on how to design badges. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 208

TopazUser Manual268OverviewThis feature is currently not being evaluated by UL.The Badge Design page allows you to design badges for use with individu

Pagina 209 - Alarm Categories Page

Chapter 10Badge Design269A badge design can contain the following information: Cardholder Photo The Cardholder’s photo is stored in the Cardholder rec

Pagina 210 - Holidays Page

TopazUser Manual270Accessing Badge DesignTo navigate to Badge Design click the Photo ID button, then the Design Badge button. The system opens the bad

Pagina 211 - How to delete a holiday

Chapter 10Badge Design271Figure 183.Photo Badge Options menu.Entering InformationTo place any field information on a badge, you need to first select D

Pagina 212

Chapter 1Getting Started11Figure 7. Exceptions tab4. Click Add Program to add two components of Topaz to the list of programs that may pass through th

Pagina 213 - Chapter 9 Hardware

TopazUser Manual272Photo and SignatureThese two commands allow you to specify the position, shape, and size of the cardholder’s photograph or signatur

Pagina 214

Chapter 10Badge Design273Figure 185.Attributes screenThese attributes, which may be selected or changed for any particular “Picked” object, are in bol

Pagina 215 - Serial Port

TopazUser Manual274If the Text command has been selected, the dialog box provides an open field into which you can enter the text to be placed on the

Pagina 216

Chapter 10Badge Design275Figure 188.Attributes screenThe Font Size is determined by the size of the rectangle drawn on the template. To adjust the siz

Pagina 217 - Video Switcher Commands

TopazUser Manual276Font Name To select a font, place the mouse pointer over the down arrow on the left of the Font Name, and click the left mouse butt

Pagina 218 - LAN Communication

Chapter 10Badge Design277Name Formats The Name Format command allows you to specify the format in which the Cardholder’s name, as entered in the syste

Pagina 219 - How to delete a LAN adapter

TopazUser Manual278As an example, the following procedure enables you to print the word “Contractor” on the badges for Cardholders who are contractors

Pagina 220 - Network Communications

Chapter 10Badge Design279BitmapThe Bitmap command allows you to specify the placement of a bitmap logo or picture on the badge, and to manipulate it t

Pagina 221

TopazUser Manual280These “Handles” indicate that the object has been “Picked” for editing. The “Picked” rectangle defines the position in which the de

Pagina 222 - Workstation Page

Chapter 10Badge Design281Line AttributesWith the line selected (positioning boxes are visible), click the right mouse button to open the attributes wi

Pagina 223

iiiContentsFigures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 224 - How to delete a workstation

TopazUser Manual12Figure 9. Default Topaz directory6. Highlight mp.exe in the list and click Open to add it to the Add a Program window. Highlight mp.

Pagina 225 - How to install a workstation

TopazUser Manual282is shown in the large color frame at the left of the color adjusters, and also in the selected palette color surrounded by the blac

Pagina 226

Chapter 10Badge Design283Editing FacilitiesAny Picked object can be edited using the Edit commands. To select the edit menu, move the mouse pointer to

Pagina 227 - Click Next to continue

TopazUser Manual284Move Forward, Move to Front, Move Backward and Move to BackThe badge may be designed to have a virtually unlimited number of layers

Pagina 228

Chapter 10Badge Design285Center L, R and Center T, BElements of the badge may need to be aligned. Alignment can be done by a click of the mouse. Selec

Pagina 229 - Hardware

TopazUser Manual286Double SpaceIf you also choose Double Space, the background might look like this:AttributesThe Attributes selection is the same as

Pagina 230

Chapter 10Badge Design287File MenuFigure 194.File menuDuring the process of badge design, we recommend that you periodically save the badge template u

Pagina 231

TopazUser Manual288Options MenuWith the system in Badge Design Mode, you may select the Options menus by placing the mouse pointer over the word Optio

Pagina 232

Chapter 10Badge Design289SnapThe Snap facility assists you in lining up objects to the grid lines. When Snap is selected, the system aligns the “Handl

Pagina 233

TopazUser Manual290Encode Mag StripeSelecting the Encode Mag Stripe command sets the printer to encode the magnetic strip on the card with the card nu

Pagina 234

Chapter 10Badge Design291Figure 198.Import Bitmap windowSelect the bitmap file to import by clicking on it so that it is highlighted and click Open.Fi

Pagina 235

Chapter 1Getting Started138. The program now appears in the Programs and Services section of the Exceptions tab. Make certain that the check box besid

Pagina 236

TopazUser Manual292Figure 200.Import BitmapSelect the bitmap file to import and click Open.After the window closes the Bitmap appears on the list of B

Pagina 237

Chapter 10Badge Design293Figure 201.Select PrinterParametersThe Parameters menu selection pops up the Badger Options window and allows you to set the

Pagina 238 - Port usage

TopazUser Manual294Add CC/FCThe Add CC/FC option adds the Company Code and Facility Code to the cardholder number on the badge. Select the option by c

Pagina 239 - Table 18. Port usage

This chapter includes information on how to add drawings, floor plans, and pictures to the system as maps.In this chapter: Overview. . . . . . . . . .

Pagina 240 - Field Panel Page

TopazUser Manual296OverviewThis feature is currently not being evaluated by UL.Color Graphics MapsThe Topaz Color Graphics software is an integrated p

Pagina 241 - Field Panel Setup Page

Chapter 11Color Graphics Maps297Operating Topaz Color GraphicsActivating Map ScreenTo activate the Topaz Color Graphics Maps, click the Map button in

Pagina 242 - How to add a field panel

TopazUser Manual298Operating the Map ScreenThe map window displays the currently selected map. If there are additional maps assigned to the color grap

Pagina 243 - How to delete a field panel

Chapter 11Color Graphics Maps299Blue – The alarm is currently masked and does not generate a new alarm condition, but reports trouble conditions.Yello

Pagina 244 - Dial-up Page

TopazUser Manual300Masking Alarm PointsTo Mask or Unmask the alarm point, right-click the icon and a menu displays next to the icon. From the menu you

Pagina 245

Chapter 11Color Graphics Maps301You can also place the mouse pointer on the icon, highlighting it. This makes the Mask, Unmask, and Toggle Mask icons

Pagina 246 - Software setup

TopazUser Manual14Figure 12.Topaz files extracting2. If this is the first time Topaz has been installed on your computer and the Microsoft .NET Framew

Pagina 247 - Elevator Control

TopazUser Manual302Relay IconsNote: The relay icon on the map is grayed out when the panel is offline (not communicating with the server).There are

Pagina 248 - Elevator Relay Interface

Chapter 11Color Graphics Maps303Color Coded Security AreasThe security area may be color-coded. This changes the black outline of the icon and area na

Pagina 249 - Elevator Cab Setup

TopazUser Manual304Figure 207.Camera windowPan the camera by clicking the left and right arrows.Tilt the camera by clicking the up and down arrows.Ini

Pagina 250

Chapter 11Color Graphics Maps305ToolbarThe toolbar at the top of the map window contains buttons you can click to:• Manually scroll through the map tr

Pagina 251

TopazUser Manual306Configuration ButtonThe Configuration button at the right end of the toolbar allows you to take the Color Graphics software offline

Pagina 252

Chapter 11Color Graphics Maps307Acknowledge AlarmTo use this button to acknowledge a new alarm or an alarm that has returned to normal you must first

Pagina 253 - Elevator Public Access

TopazUser Manual308Alarm Point Masking ButtonsWhen an alarm icon is selected on a map by placing the mouse pointer on it, the following buttons appear

Pagina 254

Chapter 11Color Graphics Maps309You can also right-click the relay icon to display a menu next to the icon. From the menu you can select any of the op

Pagina 255

TopazUser Manual310Map Window Sizing ButtonsThese buttons control the size of the map and tree windows.Map Tree and Devices WindowFigure 209.Map Tree

Pagina 256 - Reader Setup Page

Chapter 11Color Graphics Maps311Maps TabThe Maps Tab displays a hierarchical view of all maps with their assigned names. Each map’s placement in the t

Pagina 257

Chapter 1Getting Started15Figure 14.Topaz Setup: License AgreementThe next window is the End User License Agreement. Read it then select I accept the

Pagina 258

TopazUser Manual312Device TabClicking on the Device tab displays the list of field devices (ACUs, etc.) that are currently configured in the system, a

Pagina 259

Chapter 11Color Graphics Maps313Configuring Color GraphicsAdding MapsTo add a map to the Map Tree you must place the Topaz Color Graphics system into

Pagina 260 - How to delete a reader

TopazUser Manual314Clicking No closes the message and returns you to the configuration mode. You can then click Save configuration to save your chan

Pagina 261 - Reader Options Page

Chapter 11Color Graphics Maps315Click Browse to locate the map file to add and the following window displays.Using the standard Windows convention, lo

Pagina 262

TopazUser Manual316Select the area to be saved as the new detailed map by placing the mouse pointer at the starting point on the map, then click and h

Pagina 263 - Alarm Point Setup

Chapter 11Color Graphics Maps317When you have finished with the configuration click Save Configuration and the following message displays.Click Yes

Pagina 264

TopazUser Manual318Deleting MapTo delete a map from the tree select the map to be deleted by clicking on the map name in the tree. When the map displa

Pagina 265 - How to delete an alarm point

Chapter 11Color Graphics Maps319There are six types of icons in the tree that you can add to a map. Three (3) are device points.• Device Points•Alarms

Pagina 266 - Alarm Point Options Page

TopazUser Manual320Adding Alarm Points to MapIn the Device Tree, locate the alarm point to add. Place the mouse pointer on the alarm icon, click, an

Pagina 267

Chapter 11Color Graphics Maps321Note: Default icons shown in the table above represent the alarm condition as secure mode. The icons also have three

Pagina 268 - Relay Page

TopazUser Manual16Figure 16.Topaz Setup: Destination FolderThis dialog window determines were the Topaz files are stored on the system. If you do not

Pagina 269 - How to modify a relay

TopazUser Manual322Yellow – A new alarm trouble has been activated that needs to be acknowledged and cleared. The trouble condition is reported even i

Pagina 270 - Auto Configuration Setup Page

Chapter 11Color Graphics Maps323Note: The door icon on the map is grayed out when the panel is offline (not communicating with the server). When com

Pagina 271

TopazUser Manual324Save your configuration changes by clicking Save Configuration in the center of the toolbar at the top of your screen.Adding Secu

Pagina 272

Chapter 11Color Graphics Maps325Note: When placing a new security area on the map the icon defaults to unmasked area icon even if the area is masked

Pagina 273

TopazUser Manual326Figure 221.Security Area ConfigurationNote: You cannot change the name of the security area in this window. You must go to Securi

Pagina 274

Chapter 11Color Graphics Maps327Figure 223.Define Custom ColorsTo create a custom color, follow the steps below (each number in the list corresponds t

Pagina 275 - Device Tree

TopazUser Manual328Figure 224.Security Area ConfigurationClick OK to exit the Security Area Configuration window.Save your configuration changes by cl

Pagina 276 - Video Recorder

Chapter 11Color Graphics Maps329The Color you selected appears in the color block in the Security Area Configuration window, as shown below.Figure 226

Pagina 277

TopazUser Manual330Adding Camera to MapIn the Device tree locate the camera icon. Place the mouse pointer on the Camera icon, click and hold down the

Pagina 278

Chapter 11Color Graphics Maps331Select the Camera Features that the camera is set up for. The camera and video switcher’s capability determine these f

Pagina 279 - Video Camera

Chapter 1Getting Started17Figure 18.Topaz Setup: Type of Installation5. This dialog window determines the type of installation. Are you installing the

Pagina 280 - How to delete a video camera

TopazUser Manual332Add Map LinksTo add a map link, locate the Map Link icon in the Device tree (it is located in the first level of the tree). Place t

Pagina 281

Chapter 11Color Graphics Maps333The Map Link icon on the map changes to a Map Link icon with the link name next to the icon, as in the following examp

Pagina 282

TopazUser Manual334Modify Alarm Icon Group CategoryClicking on the Alarm Icons icon opens the tree and expands the list of icon group alarm categories

Pagina 283

Chapter 11Color Graphics Maps335There are four icons currently assigned to each alarm category: Secure, On, Masked, and Trouble. Notice the colors mat

Pagina 284

TopazUser Manual336Figure 232.Masked iconNotice that after you clicked on the icon and the browser window opened, all four icons on the Icon Group win

Pagina 285 - Chapter 10 Badge Design

Chapter 11Color Graphics Maps337After selecting all four icons, click OK to save your changes.If you click Cancel on the Icon Group window, the icons

Pagina 286

TopazUser Manual338To select the icon for the designation, click one of the blank icon squares for the designation you want to add and the following L

Pagina 287

Chapter 11Color Graphics Maps339Adding New Reader Icon GroupTo add an additional Reader Icon Group, click the Icon Cfg tab and then click the Reader I

Pagina 288 - Accessing Badge Design

TopazUser Manual340Modify Relay Icon GroupThere is only one Standard Relay icon group, which has two designations, and offline.Figure 238.Modify Relay

Pagina 289 - Entering Information

Chapter 11Color Graphics Maps341Enter a name for the new group and select the icon for the designations.Click OK when you have completed adding the ic

Pagina 290 - Photo and Signature

TopazUser Manual18Figure 20.Topaz Setup: Updating SystemThe wizard uploads the required files and installs them onto the computer. During the process,

Pagina 291 - Text and Database

TopazUser Manual342Figure 243.Icon Group.After making sure the icon group you want to delete is displayed, click the Delete Icon Group icon at the t

Pagina 292

This chapter provides an overview of software or user errors that can occur with the Topaz System and the tools available to identify and correct hard

Pagina 293 - Text and Database Options

TopazUser Manual344Frequently Asked QuestionsWhen I try to install Topaz, I get “Port 80 in use”.The Topaz program emulates a Web Server, so there can

Pagina 294

Chapter 12Troubleshooting, Maintenance, Support345• Make sure you are logged on as the Administrator. If not, log in again as the Administrator and re

Pagina 295

TopazUser Manual346The Winnov video capture card may fail to register into NT, resulting in a black picture when attempting to take a photo. If this o

Pagina 296

Chapter 12Troubleshooting, Maintenance, Support347Topaz System Error CodesError Description0 No Error.1 Invalid function number.2 File not found. Retr

Pagina 297 - Badge Design

TopazUser Manual34830 The system cannot read from the specified drive.31 A device attached to the system is not functioning.32 The file is already bei

Pagina 298

Chapter 12Troubleshooting, Maintenance, Support34961 The printer queue is full.62 Space to store the file waiting to be printer is not available on th

Pagina 299 - Line Attributes

TopazUser Manual350121 The semaphore time-out period has expired.122 The data area passed to a system call is too small.123 File name or volume label

Pagina 300 - Alterations

Chapter 12Troubleshooting, Maintenance, Support351234 More data is available.255 The extended attributes are inconsistent.259 No more data is availabl

Pagina 301 - Editing Facilities

Chapter 1Getting Started19Figure 22.NVR Codec Installer8. Click OK to install the Video files.Figure 23.WarningNote: If a warning window displays th

Pagina 302

TopazUser Manual3521024 Request number of bytes to read was not read.1025 Request number of bytes to written was not written.1026 Not enough disk spac

Pagina 303 - Pattern Fill Badge

Chapter 12Troubleshooting, Maintenance, Support3531057 Illegal screen field commentary. SCRIO error values.1058 Screen field size missing in commentar

Pagina 304 - Attributes

TopazUser Manual3541088 Illegal file category type.1089 Illegal file type.1090 ISAM index file key does not match data file. ISAM file is corrupted.10

Pagina 305 - File Menu

Chapter 12Troubleshooting, Maintenance, Support3551260 Out of Anti-Passback Indexes. Use the Employee Database Diagnostic program to rebuild Anti-Pass

Pagina 306 - Options Menu

TopazUser Manual3561392 The file or directory is corrupted and non-readable.1393 The disk is corrupted and non-readable.1394 There is no user session

Pagina 307 - Test Display, Test Print

Chapter 12Troubleshooting, Maintenance, Support35710039 TCP/IP Destination address required.10040 TCP/IP Message too long.10041 TCP/IP Protocol wrong

Pagina 308 - Import Bitmaps

TopazUser Manual358Contacting Technical SupportFor assistance installing, operating, maintaining, and troubleshooting this product, refer to this docu

Pagina 309

This appendix provides a list of access codes used in the Topaz software and their definitions.In this appendix: Access Code Definitions. . . . . . .

Pagina 310 - Print Selection

TopazUser Manual360Access Code DefinitionsTRACE BY ACCESS POINTTrace has been turned on at an Access Point (card reader and/or keypad). Every access a

Pagina 311 - Strip Bar Code Checksum

361ACCESS AUTHORIZED - DELAYED ALARM UNMASKING STARTEDThe cardholder has presented a valid card and PIN to Unmask the area and request was authorized

Pagina 312 - Add CC/FC

TopazUser Manual20Figure 26.Sentinel System Driver: WelcomeNote: If this is the first time you have installed Topaz on this computer, you should fol

Pagina 313

TopazUser Manual362ACCESS DENIED - AREA SECURED, I.E., ALARMS ARE UNMASKEDAccess was denied because the Security Area going into is Secured (Alarms ar

Pagina 314 - Color Graphics Maps

363ACCESS DENIED - ESCORT REQUIREDA cardholder has presented a card requesting access to the area, but access was denied because the cardholder is req

Pagina 315 - Activating Map Screen

TopazUser Manual364ACCESS DENIED - TIME ZONE NOT DEFINEDAccess was denied because the time zone is not defined. You may get this event if the Database

Pagina 316 - Operating the Map Screen

365ACCESS ON COMPANY CODE .. CORRECT FACILITY CODE (MANTRAP)Access was granted based only on the Correct Company Code on the card. Access on Company c

Pagina 317 - Figure 205.Acknowledge window

TopazUser Manual366DENIED TWO-MAN ALARM UNMASKING REQUEST - TIMEOUTThe request to Unmask the security area was denied because the security is under co

Pagina 318 - Masking Alarm Points

This appendix includes a list of card fields and their definitions.In this appendix: Card Field Definitions . . . . . . . . . . . . . . . . . . . . .

Pagina 319 - Reader/Door Icons

TopazUser Manual368Card Field DefinitionsFunctional Field NameProtocol Field NameType of Value DescriptionAccess Group 1 through Access Group 8ACCGRP

Pagina 320 - Security Area Icons

369Cardholder’s NameCARDNAME Alphanumeric Up to 32 characters.This data usually contains the name.Card Serial NumberCARDSN Numeric 1 to 8 digits.This

Pagina 321 - Camera Icon

TopazUser Manual370Issue Number ISSUENUM Numeric 1 digit. The default is 0.An Issue Number permits the same card to be re-issued in the event that a c

Pagina 322 - Map Links

371Security Area #1-8 SA 1 to SA 8 Alphanumeric Up to 12 characters.This optional field specifies the name of a Security Area that the cardholder may

Pagina 323 - Map Function Buttons

Chapter 1Getting Started21Figure 28.Sentinel System Driver: License Agreement13. Select I accept the terms in the license agreement, and the Next butt

Pagina 324 - Security Area Masking Buttons

TopazUser Manual372User Defined Field #5 through User Defined Field 8USERFLD5 to USERFLD8Alphanumeric Up to 16 characters.User defined fields can be s

Pagina 325 - Acknowledge Alarm

This appendix details the Anti-Passback feature of Topaz that prevents a cardholder from passing their card back to another person to access the same

Pagina 326 - Relay Control Buttons

TopazUser Manual374Anti-Passback OverviewAnti-Passback (also referred to as APB) is a feature that prevents a cardholder from passing their card back

Pagina 327 - Reader Control Buttons

375If the same card is used on another reader, the time interval for this reader is reset to zero. For example, if the cardholder swipes the card whil

Pagina 328 - Map Tree and Devices Window

TopazUser Manual376cardholder is still in that area. This allows the security staff to reset that Security Area to allow reentry for that one cardhold

Pagina 329 - Maps Tab

This appendix provides tables detailing addressing information for alarm inputs and relays.In this appendix: Alarm Input Numbers . . . . . . . . . . .

Pagina 330 - Device Tab

TopazUser Manual378Alarm Input NumbersReader Physical Alarm Zone Numbers* Zone-0 is default for Door Contact.* Zone-1 is default for Exit Push Button.

Pagina 331 - Configuring Color Graphics

379RIM Zone Input NumbersExpansion PortZone Number Address 4 Address 5 Address 6 Address 7IN1 128 144 160 176IN2 129 145 161 177IN3 130 146 162 178IN4

Pagina 332 - Add Sibling or Child Map

TopazUser Manual380Relay NumbersACURT2 and ACURT4 Relay NumbersRelay NumbersRIM Expansion Port Relay NumbersReader Relays Door Strike Relay NumbersRea

Pagina 333 - Detailed Map

381RRM Expansion Port Relay NumbersRelay Number Address 4 Address 5 Address 6 Address 7K1 112 128 144 160K2 113 129 145 161K3 114 130 146 162K4 115 13

Pagina 334

TopazUser ManualivChapter 4. Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Ca

Pagina 335 - Rename Map

TopazUser Manual22Figure 30.Sentinel System Driver: Ready to Install15. Remove USB sentinel keys before continuing, then Click Install. A screen with

Pagina 336 - Adding Points to Map

TopazUser Manual382ACURT2 and ACURT4 Relay Numbers for RRM with Elevator ControlElevator Relay NumbersRRM Expansion Port Relay Numbers (with elevator

Pagina 337 - Adding Device Points to Map

This appendix provides a list of operator type functions.In this appendix: Operator Type Functions . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 338 - Adding Alarm Points to Map

TopazUser Manual384Operator Type FunctionsAlarm ProcessingBackup/Restore Data BaseCardholder database functionsConfigure MapsControl Access TraceContr

Pagina 339

This appendix provides the file names for the various database tables used by Database Management System 1 (DMS1) and their functions.In this appendix

Pagina 340 - Adding Readers to Map

TopazUser Manual386Database DMS1 definitionsTable 20. Database DMS1 definitionsFile name DescriptionAcsgrps.dt Access Group definitionsAddf00.dt Alarm

Pagina 341 - Adding Relays to Map

387Flrdsc00.dt Old elevator floor descriptionsFmtdesc.dt User Configurable field definitions for the employee databaseGtcfgf00.dt Guard tour definitio

Pagina 342 - Adding Security Areas to Map

TopazUser Manual388Rcacf01.dt Remote control actionsRcopf00.dt Remote control operationsRcpdef.dt+.inx Remote control point definitionsRctz00.dt Remot

Pagina 343

389GlossaryThis section explains some terms as they apply to Topaz. Table 21. Topaz terms explained Term DefinitionAccess Group A grouping of security

Pagina 344 - Setup button

TopazUser Manual390Badge See “Card”.Baud rate A measurement of speed in data communications.Card [previously Badge] - An encoded credential that iden

Pagina 345 - Chapter 11

391Duress A Duress alarm is an alarm event triggered when the cardholder signals he/she is in an emergency (duress) situation. This can happen when th

Pagina 346

Chapter 1Getting Started23Figure 32.Warning18. You must restart your PC for the Topaz software to be activated. Click Yes to reboot your system.This e

Pagina 347

TopazUser Manual392Keypad Masking Allows an authorized cardholder to control (mask / unmask) the alarms assigned to the same area as the keypad by ent

Pagina 348 - Adding Camera to Map

393Summarized History ReportThis report calculates the following for any alarm in the report:• Frequency - The number if times the alarm occurred in t

Pagina 349

TopazUser Manual394

Pagina 350 - Add Map Links

395IndexAAccessAssign Group to cardholder ...58Company Mode...

Pagina 351 - Custom ICON Groups

TopazUser Manual396Anti-PassbackControl ...85Enabled for S

Pagina 352 - Icon Category Description

397Color Graphics...38Acknowledging an Alarm ...

Pagina 353

TopazUser Manual398Event Printer ... 205, 218EventsEvent Types...

Pagina 354

399MaskingDefined ...65Masking Alarm Points...

Pagina 355

TopazUser Manual400RENRinger Equivalence Number ... xviiRepairAlarm Database ...

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401TTab Buttons...45Tailgating Violation...

Pagina 357

TopazUser Manual24

Pagina 358

TopazUser Manual402

Pagina 359

This chapter describes how to begin using the Topaz system software. The installation uses default options so you do not have to make decisions or sel

Pagina 360 - Figure 243.Icon Group

TopazUser Manual26Start UpNote: Before starting Topaz, make sure Internet Explorer 6.0 or later was installed from the Topaz CD and the wizard was r

Pagina 361

Chapter 2Using Topaz27Figure 33.Sample Help page

Pagina 362 - Frequently Asked Questions

TopazUser Manual28Startup, Log-on, & NavigatingStartupAfter the Topaz software has been properly installed, double-click the Topaz icon on the Win

Pagina 363 - Chapter 12

Chapter 2Using Topaz29Now, click Enter to complete your log-on to the Topaz System.Starting Topaz the First Time Topaz is StartedThe following applies

Pagina 364

TopazUser Manual30Topaz Quick StartWhen you startup Topaz, the QuickStart displays as shown below.Figure 36.Topaz QuickStartQuickStart consists of sev

Pagina 365 - Topaz System Error Codes

Chapter 2Using Topaz31All Topaz buttons in the QuickStart may also be clicked to access that part of the Topaz software.Subjects covered in the QuickS

Pagina 366

vChapter 5. Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Overview . . . . .

Pagina 367

TopazUser Manual32An Auto Configuration sequence may also be initiated from the Auto Configuration Home screen for any or all selected devices listed

Pagina 368

Chapter 2Using Topaz33various device types (for example, workstation, ACU, reader, alarm point, CCTV switch, and relay output), and with the following

Pagina 369

TopazUser Manual34Default Device NamesAfter Auto Configuration has been completed, the devices have numeric names, for example, Reader 2-1-3 is Host P

Pagina 370

Chapter 2Using Topaz35Server/Workstation DisplayFigure 38.Browser navigation pageThe Topaz interface (shown above) is divided into 3 sections: Main Br

Pagina 371

TopazUser Manual36System Navigation MenuTopaz’s Main Navigation Menu is on the left side of the main Operator Screen. Use the mouse pointer to click t

Pagina 372

Chapter 2Using Topaz37Alt MenuClick the Alt Menu button to view the System Navigation Menu in a multiple level (tree) format.Press the ‘+’ button to e

Pagina 373

TopazUser Manual38The Alarm Queue window displays alarms as they occur in RED. The color of the text for the alarm shows its status. The table below d

Pagina 374

Chapter 2Using Topaz39Figure 40.Alarm DetailsThe Alarm Details page contains the following information.Click ACK to acknowledge the alarm. The name of

Pagina 375

TopazUser Manual40Alarm Details Page Auto DisplayTo stop the Alarm Details page from automatically displaying, right-click anywhere inside the alarm q

Pagina 376 - Contacting Technical Support

Chapter 2Using Topaz41Now you can click once to select an alarm event in the Alarm Queue Window, double-click to call up the alarm details, or click M

Pagina 377 - In this appendix:

TopazUser ManualviChapter 7. Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103Overv

Pagina 378 - Access Code Definitions

TopazUser Manual42The Access Details page contains the following information.Note: The only field on the Access Detail page that can be changed or e

Pagina 379

Chapter 2Using Topaz43Video The Video button allows you to call up the camera that was linked to the alarm event that is highlighted in the alarm queu

Pagina 380

TopazUser Manual44System Control ButtonsThese four buttons are located above the alarm queue below the main screen area.Main Browser WindowREFRESH ALA

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Chapter 2Using Topaz45Navigating Sections of the SystemTopaz has 7 basic navigation sections:•Events• Cardholder• Control•Status• Reports•Setup• Hardw

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TopazUser Manual46Shutting Down the SoftwareThe following is the recommended method to shut down the software and its peripheral devices. To prevent l

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The Events page lists all event that occur in the system. This includes everything from successful or failed startup processes to alarms.In this chapt

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TopazUser Manual48Events PageThe Events page is opened as an independent browser page that appears as an overlay onto the existing browser page.Figure

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Chapter 3Events49Video OptionIf the event has a Video Clip associated with it, the Video button (shown above) appears. To access the video clip, click

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TopazUser Manual50If you have found a frame of an event that you want to print, click Print. The image is printed on the Report Printer.To see what is

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The Cards page allows you to add Cardholders and configure their access privileges or photo ID.In this chapter: Cards . . . . . . . . . . . . . . . .

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viiChapter 8. Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159Overview . . . .

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TopazUser Manual52CardsThe Cards button navigates to the following pages, allowing you to add Cardholders and configure their Access Privileges, Photo

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Chapter 4Cards53Card Setup PageThe Card Setup page allows you to add, recall, modify or delete cardholders.Figure 48.Cards: Card SetupThe Card Setup p

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TopazUser Manual54How to add a new cardholder1. Click Clear to clear any existing data from the fields.2. Enter the information on the Card Setup page

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Chapter 4Cards55Recall by Name• In the Enter Cardholder window, as you start typing the name of the cardholder, the list highlights the name in the li

Pagina 393 - Control – Reset APB

TopazUser Manual56• At the bottom of the Select Cardholder window the Record Last Changed indicates the last date any changes or modifications were ma

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Chapter 4Cards57Access PageThe Access Privileges page allows you to configure security areas and access groups.While viewing any Cards page, click the

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TopazUser Manual58Executive APB Override This field only applies if Anti-Passback is first enabled under Setup - Site Settings. You can do this immedi

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Chapter 4Cards59Security Area Time ScheduleThe Security Area Time Schedule defines the times during which the cardholder has access to certain Securit

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TopazUser Manual60Photo ID PageIntroduction to Photo BadgingThe Photo Badging facility is available as standard software in all versions of the Topaz

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Chapter 4Cards61While viewing any Cards page, click the Photo ID tab button. The following page displays.Figure 50.Cards: Photo IDThe Photo ID page co

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TopazUser ManualviiiChapter 9. Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195Overv

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TopazUser Manual62How to take a photo1. Verify that the correct cardholder’s record is displayed before taking the photo. 2. Then click Take Photo.Not

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Chapter 4Cards634. To select which photograph is to be used on the badge, move the mouse over the selected photograph in one of the four photo boxes a

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TopazUser Manual642. You may browse to select any folder. Sample photos are stored under Badger / Photos.3. Locate the “jpg” file to import and click

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Chapter 4Cards65Masking PageThe Masking page allows you to select the Security Areas that the cardholder is authorized to Mask/Unmask. “Masking” means

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TopazUser Manual66Figure 52.Security Area.Click the name under Security Areas that you want to allow Keypad Masking. That name appears in the Security

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Chapter 4Cards674. After clicking Save one of the following messages appears.• If “Operation Complete” is displayed, then no further changes are neede

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TopazUser Manual68Information PageThe Information page contains additional detailed information on the cardholder. The information in these fields is

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Chapter 4Cards69At any point if you wish to clear the entered information, click Clear.Custom Fields PageThe Custom Fields page contains eleven (11) a

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TopazUser Manual70In the Cardholder Custom Fields window add any additional information for the currently selected cardholder to all desired fields an

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Chapter 4Cards71The Batch Add page contains the following information.Company/Facility Code Enter up to 4 numbers for the Company Code in the first fi

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ixRelay Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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TopazUser Manual72How to enter the card number range using a readerAn alternative method of entering the Start at Card Number and Stop at Card Number

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Chapter 4Cards73Batch Delete PageThe Batch Delete page allows you to delete a range of cards in one easy step.To navigate to the Batch Delete page, fr

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TopazUser Manual74

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This chapter includes information about using the Control button, which allows you to control readers, alarm points, and access trace, reset anti-pass

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TopazUser Manual76OverviewThe following pages are available through the main Control page.• Reader Control Page on page 77• Alarm Point Control Page o

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Chapter 5Control77Reader Control PageThe Reader Control page allows you to check the status of any configured reader in the system and send manual com

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TopazUser Manual78The Reader Control page contains the following information:How to control a Reader1. To send a command to a Reader, first select one

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Chapter 5Control79Alarm Point Control PageThe Alarm Point Control page allows you to mask, unmask, or check the status of the Alarm Input Points and S

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TopazUser Manual80The Alarm Point Control page contains the following information:How to Mask/Unmask a Security Area or Alarm Input Point1. To Mask or

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Chapter 5Control81Relay Control PageThe Relay Control page allows you to control and check the status of relays and groups of relays. Relays are somet

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