TruVision DVR 11 User Manual P/N 1072595C-EN • REV 1.0 • ISS 11APR13
1BChapter 2: Installation 4 TruVision DVR 11 User Manual Items shipped with the product include: • IR (infrared) remote control • Two AAA batteries
11BChapter 12: Archiving recorded files 94 TruVision DVR 11 User Manual 2. Search for the required files to play back. See “Searching recorded video
Chapter 9: Archiving recorded files TruVision DVR 11 User Manual 95 Managing backup devices You can manage backup devices from the Export window (see
11BChapter 12: Archiving recorded files 96 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 97 Chapter 13 DVR management This chapter describes: Configuring the RS-232 port Updating system firmware Res
12BChapter 13: DVR management 98 TruVision DVR 11 User Manual Updating system firmware The firmware on the DVR can be updated using four methods:
12BChapter 13: DVR management TruVision DVR 11 User Manual 99 Restoring default settings To restore the default factory settings of the DVR: 1. Cl
12BChapter 13: DVR management 100 TruVision DVR 11 User Manual 5. To view alarm information, click the Alarm tab. 6. To view network information,
12BChapter 13: DVR management TruVision DVR 11 User Manual 101 Note: Connect the backup device, such as a USB flash drive, to the DVR before commen
12BChapter 13: DVR management 102 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 103 Chapter 14 Camera settings The TVR 11 can support up to 16 analog cameras depending on the model. Configuring the
1BChapter 2: Installation TruVision DVR 11 User Manual 5 Figure 1: TVR 11 back panel connections (16-channel model shown) 1. Loop through for up
13BChapter 14: Camera settings 104 TruVision DVR 11 User Manual Select one of the options from the drop-down list. Default is non-transparent/non-fla
13BChapter 14: Camera settings TruVision DVR 11 User Manual 105 To delete a mask, check the desired mask and click Clear for that color mask. 5. T
13BChapter 14: Camera settings 106 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 107 Chapter 15 User management By default the DVR comes with three user accounts: an Administrator account, an Operato
14BChapter 15: User management 108 TruVision DVR 11 User Manual To add new users: 1. Click the User Management icon in the menu toolbar to display i
14BChapter 15: User management TruVision DVR 11 User Manual 109 Remote configuration settings • Remote Log Search: Remotely view logs that are sav
14BChapter 15: User management 110 TruVision DVR 11 User Manual Deleting a user Only a system administrator can delete a user. To delete a user from
TruVision DVR 11 User Manual 111 Chapter 16 Using the web browser This chapter describes how you can use the web browser interface to configure th
Appendix C: Using the web browser 112 TruVision DVR 11 User Manual 9. Connect to the DVR for full browser functionality. Accessing the web browser T
Appendix C: Using the web browser TruVision DVR 11 User Manual 113 Figure 30: Live view in the web browser interface Table 19: Description of live
1BChapter 2: Installation 6 TruVision DVR 11 User Manual Audio inputs and output The unit is equipped with four audio inputs and one audio output. Bo
Appendix C: Using the web browser 114 TruVision DVR 11 User Manual Item Name Description View previous and next camera respectively. If viewin
Appendix C: Using the web browser TruVision DVR 11 User Manual 115 Note: The configuration settings defined remotely are different from those that
Appendix C: Using the web browser 116 TruVision DVR 11 User Manual Figure 32: Browser playback page Item Description 1. Selected camera. 2. Ca
Appendix C: Using the web browser TruVision DVR 11 User Manual 117 Item Description Video clips: Start/stop video clip during playback. Secti
Appendix C: Using the web browser 118 TruVision DVR 11 User Manual Controlling a PTZ dome camera in the web browser The web browser interface lets yo
Appendix C: Using the web browser TruVision DVR 11 User Manual 119 Figure 34: Example of a video image with text insertion To set up text insertio
Appendix C: Using the web browser 120 TruVision DVR 11 User Manual 4. Check Enable text insertion. 5. Select the access device from the drop-down l
TruVision DVR 11 User Manual 121 Appendix A Specifications TVR 1104 TVR 1108 TVR 1116 Video & audio input Video compression H.264 Analog v
16BAppendix A: Specifications 122 TruVision DVR 11 User Manual TVR 1104 TVR 1108 TVR 1116 Playback resolution 4CIF / 2CIF / CIF / QCIF Synchronou
TruVision DVR 11 User Manual 123 Appendix B PTZ protocols Interlogix-485 PHILIPS Interlogix-422 PHILIPS-3 Kalatel SAE DSCP Samsung HIKVISION S
1BChapter 2: Installation TruVision DVR 11 User Manual 7 Connecting a PTZ dome camera See Figure 4 below for how to connect a PTZ camera to the DV
17BAppendix B: PTZ protocols 124 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 125 Appendix C Port forwarding information A router is a device that lets you share your internet connection between m
18BAppendix C: PTZ protocols 126 TruVision DVR 11 User Manual Note: These links are not affiliated with nor supported by Interlogix technical support
TruVision DVR 11 User Manual 127 Appendix D KTD-405 keypad Supported firmware TVR 11XX-YYY firmware 1.0i or higher KTD-405U (-2DU) keypad firmware
Appendix D: KTD-405 keypad 128 TruVision DVR 11 User Manual Figure 35: Keypad and DVR connections A. KTD-405 keypad B. RS-232 programming port C.
Appendix D: KTD-405 keypad TruVision DVR 11 User Manual 129 2. Scroll through the menus with the button until this menu appears: 3. Change Opera
Appendix D: KTD-405 keypad 130 TruVision DVR 11 User Manual Figure 36: Unavailable keypad buttons DSC/VCR Aux 1 Aux 2 Aux 3 Aux 4 Ist Autofocus Al
Appendix D: KTD-405 keypad TruVision DVR 11 User Manual 131 7. Press and hold esc and then press the arrow buttons to navigate the cursor to activat
Appendix D: KTD-405 keypad 132 TruVision DVR 11 User Manual Task Keypad action Further information Call up a single camera Press 0 to 9 and then p
Appendix D: KTD-405 keypad TruVision DVR 11 User Manual 133 Task Keypad action Further information Change playback speed Press and hold esc and th
1BChapter 2: Installation 8 TruVision DVR 11 User Manual Table 2: PTZ protocols for Interlogix cameras Camera Switch setting TruVision Mini PTZ
Appendix D: KTD-405 keypad 134 TruVision DVR 11 User Manual Camera input Zone ID of TVR 11 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
TruVision DVR 11 User Manual 135 Appendix E Maximum pre-recording times The maximum pre-recording time that can be selected depends on the bit rate
20BAppendix E: Maximum pre-recording times 136 TruVision DVR 11 User Manual Constant bit rate Maximum pre-recording time (seconds) 1792 15 2048 15
TruVision DVR 11 User Manual 137 Appendix F Supported PTZ commands Table 23: Supported PTZ commands by camera protocols (Part 1) PTZ command Prot
21BAppendix F: Supported PTZ commands 138 TruVision DVR 11 User Manual PTZ command Protocol Tilt up Tilt down Pan left Pan right Left up Left down
TruVision DVR 11 User Manual 139 Appendix G Default menu settings Display mode setting Monitor General Language: English
22BAppendix G: Default menu settings 140 TruVision DVR 11 User Manual Full screen monitoring dwell time: 10 s Audio output linked to: VGA
22BAppendix G: Default menu settings TruVision DVR 11 User Manual 141 Motion Motion detection settings Camera: Analog 1
22BAppendix G: Default menu settings 142 TruVision DVR 11 User Manual Resolution: 704 x 288 (2CIF) Bit rate type: Variable
22BAppendix G: Default menu settings TruVision DVR 11 User Manual 143 PPPoE PPPoE Enable PPPoE: Disable User name: (Null
1BChapter 2: Installation TruVision DVR 11 User Manual 9 Camera Switch setting TruVision Dome 16X PTZ Protocol switches: • RS-485 (on DVR):
22BAppendix G: Default menu settings 144 TruVision DVR 11 User Manual Alarm settings Alarm list Alarm Inputs (Null) Alarm Ou
22BAppendix G: Default menu settings TruVision DVR 11 User Manual 145 Stop bit: 1 Parity: None Flow ctrl: None
22BAppendix G: Default menu settings 146 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 147 Index A Active X, 111 Alarm notifications external alarms, 28 types, 25 video loss, 31 video tampering, 32 Alarm ou
Index 148 TruVision DVR 11 User Manual KTD-405 keypad accessing DVR functions, 130 connecting the keypad to the DVR, 11 controlling a camera, 133 fir
Index TruVision DVR 11 User Manual 149 controlling remotely, 118 set up, 6 PTZ protocols, 123 assigning, 71 configuring Interlogix cameras, 7 PTZ c
Index 150 TruVision DVR 11 User Manual
1BChapter 2: Installation 10 TruVision DVR 11 User Manual Camera Switch setting UltraView PTZ Protocol switches: • RS-485 (on DVR): 01000
1BChapter 2: Installation TruVision DVR 11 User Manual 11 Connecting a KTD-405 keypad and dome camera to the DVR Use the input/output box that is s
1BChapter 2: Installation 12 TruVision DVR 11 User Manual Table 3: UTC PTZ protocol settings Dome: RS-422 protocol TVR 11: Interlogix RS-485 See Ta
TruVision DVR 11 User Manual 13 Chapter 3 Getting started Turning on and off the DVR Before starting the power up process, connect at least one mon
Copyright © 2013 UTC Fire & Security Americas Corporation, Inc. Interlogix is part of UTC Climate Controls & Security, a unit of United Te
2BChapter 3: Getting started 14 TruVision DVR 11 User Manual Using the setup wizard The TVR 11 has an express installation wizard that lets you easil
2BChapter 3: Getting started TruVision DVR 11 User Manual 15 Note: The system time and date are visible on screen. However, they do not appear in
2BChapter 3: Getting started 16 TruVision DVR 11 User Manual Check the Constant Recording checkbox for the DVR to record continuously all day. If le
3BChapter 4: Recording TruVision DVR 11 User Manual 17 Chapter 4 Recording This chapter provides instructions on how to define the recording setti
3BChapter 4: Recording 18 TruVision DVR 11 User Manual 4. Configure the following recording settings: • Encoding parameters: Select one of the stre
3BChapter 4: Recording TruVision DVR 11 User Manual 19 7. Click the Capture tab and configure the settings for captured video, such as snapshots.
3BChapter 4: Recording 20 TruVision DVR 11 User Manual Daily schedules To set up a daily recording schedule: 1. Click the Video Schedule icon in the
3BChapter 4: Recording TruVision DVR 11 User Manual 21 Holiday schedules As well as being able to schedule when recordings occur during the week, y
3BChapter 4: Recording 22 TruVision DVR 11 User Manual scheduling external alarms, see “Triggering or clearing alarm outputs manually” on page 30. Pr
3BChapter 4: Recording TruVision DVR 11 User Manual 23 4. Select the file you want to lock/unlock. The Locked column indicates whether a file is
TruVision DVR 11 User Manual i Content Chapter 1 Product introduction 1 Product overview 1 Chapter 2 Installation 3 Installation environme
TruVision DVR 11 User Manual 25 Chapter 5 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered.
4BChapter 5: Alarm settings 26 TruVision DVR 11 User Manual The DVR can be set up to trigger an alarm if it detects motion and to record it. You can
4BChapter 5: Alarm settings TruVision DVR 11 User Manual 27 Click Rule. The Rule window appears. Click the Trigger Channel tab and select the camer
4BChapter 5: Alarm settings 28 TruVision DVR 11 User Manual To trigger the front panel alarm LED: 1. Click the Display Settings icon in the menu too
4BChapter 5: Alarm settings TruVision DVR 11 User Manual 29 Click the Rule tab to define the method by which you want the DVR to notify you of the
4BChapter 5: Alarm settings 30 TruVision DVR 11 User Manual Triggering or clearing alarm outputs manually When an alarm is activated, the DVR can be
4BChapter 5: Alarm settings TruVision DVR 11 User Manual 31 • Input/output Video Standards Mismatch: I/O video standards do not match. • Abnormal
4BChapter 5: Alarm settings 32 TruVision DVR 11 User Manual Detecting video tampering You can setup the DVR to alert you when the camera view has cha
TruVision DVR 11 User Manual 33 Chapter 6 Network settings You must configure your DVR’s network settings before using it over the network. The DVR
ii TruVision DVR 11 User Manual Configuring email 36 Configuring SNMP 37 Configuring a remote alarm host 38 Configuring multicast 38 Configu
5BChapter 6: Network settings 34 TruVision DVR 11 User Manual Option Description Enable DHCP Check this box if you have a DHCP server running and w
5BChapter 6: Network settings TruVision DVR 11 User Manual 35 Configuring DDNS A static IP address never changes so you can enter it into the brow
5BChapter 6: Network settings 36 TruVision DVR 11 User Manual Server address: members.dyndns.org Domain: mycompanydvr.dyndns.org User name: myname Pa
5BChapter 6: Network settings TruVision DVR 11 User Manual 37 To configure email settings: 1. Click the Network Settings icon in the menu toolbar.
5BChapter 6: Network settings 38 TruVision DVR 11 User Manual To configure SNMP protocol settings: 1. Click the Network settings icon in the menu to
5BChapter 6: Network settings TruVision DVR 11 User Manual 39 Configuring the server and HTTP ports You can change the server and HTTP ports from t
5BChapter 6: Network settings 40 TruVision DVR 11 User Manual To check network delay and packet loss: 1. Click the System Settings icon in the menu
5BChapter 6: Network settings TruVision DVR 11 User Manual 41 Exporting network packet data When the DVR is connected to a network, you can export
5BChapter 6: Network settings 42 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 43 Chapter 7 HDD management Initializing HDDs The in-built HDD must be initialized before it can be used. You can also
TruVision DVR 11 User Manual iii Playing back recordings by time and video type 84 Playing back recordings by event 85 Slideshow of snapshots
6BChapter 7: HDD management 44 TruVision DVR 11 User Manual 4. Select a camera whose storage capacity you want to change and enter the values in GB
6BChapter 7: Operating instructions TruVision DVR 11 User Manual 45 Note: This information is also available under System Settings > System Info
6BChapter 7: HDD management 46 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 47 Chapter 8 Operating instructions Controlling the DVR There are several ways to control the DVR: • Front panel cont
7BChapter 8: Operating instructions 48 TruVision DVR 11 User Manual Figure 8: TVR 11 front panel (16-ch model shown) The controls on the front panel
7BChapter 8: Operating instructions TruVision DVR 11 User Manual 49 Item Name Description 10. Enter and arrows button Use to select options in a
7BChapter 8: Operating instructions 50 TruVision DVR 11 User Manual Table 5: Mouse buttons Item Description Left button Single-Click Live view: Se
7BChapter 8: Operating instructions TruVision DVR 11 User Manual 51 Figure 9: IR remote control Item Description 1. Alarm Acknowledge an alarm.
7BChapter 8: Operating instructions 52 TruVision DVR 11 User Manual Item Description 14. Focus + and - Use to control focus of camera lens. 15. Playb
7BChapter 8: Operating instructions TruVision DVR 11 User Manual 53 Menu overview The DVR has an icon-driven menu structure that allows you to conf
iv TruVision DVR 11 User Manual Appendix A Specifications 121 Appendix B PTZ protocols 123 Appendix C Port forwarding information 125 Ap
7BChapter 8: Operating instructions 54 TruVision DVR 11 User Manual Icon Name Description Network settings Configures standard network settings i
7BChapter 8: Operating instructions TruVision DVR 11 User Manual 55 Description of the keys in the virtual keyboard: Switch to lowercase/upperca
7BChapter 8: Operating instructions 56 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 57 Chapter 9 Live view Description of live view Live view mode is the normal operating mode of the unit where you wat
8BChapter 9: Live view 58 TruVision DVR 11 User Manual Video output The DVR automatically checks the monitor outputs used. If more than one monitor
8BChapter 9: Live view TruVision DVR 11 User Manual 59 Item Name Description 4. Previous screen Displays the previous camera. 5. Next screen
8BChapter 9: Live view 60 TruVision DVR 11 User Manual Multiview display format A video tile is any cell in a multiview display. A camera image can
8BChapter 9: Live view TruVision DVR 11 User Manual 61 Sequencing live view mode using the front panel: 1. Select the camera where you want to st
8BChapter 9: Live view 62 TruVision DVR 11 User Manual Icon Description Image settings: Enter the image settings menu to modify the image lighting
8BChapter 9: Live view TruVision DVR 11 User Manual 63 3. Left-click the mouse and drag the red square to the area of interest, or press the arro
TruVision DVR 11 User Manual 1 Chapter 1 Product introduction Product overview This is the TruVision DVR 11(TVR 11) User Manual for models: Table 1
8BChapter 9: Live view 64 TruVision DVR 11 User Manual Submenu name Description Enable audio out You can hear audio from cameras in both live and
8BChapter 9: Live view TruVision DVR 11 User Manual 65 To set the camera sequencing: 1. Click the Display Mode Settings icon in the menu toolbar.
8BChapter 9: Live view 66 TruVision DVR 11 User Manual Table 12: Description of the Time and date settings window Option Description Time zone Sel
8BChapter 9: Live view TruVision DVR 11 User Manual 67 • Manually change the video output format (PAL/NTSC) • Change the time out period after w
8BChapter 9: Live view 68 TruVision DVR 11 User Manual Option Description Enable wizard Define whether the wizard tool starts when the DVR is turn
8BChapter 9: Live view TruVision DVR 11 User Manual 69 V-stream encoding If the available bandwidth is limited, you can remotely view several chan
8BChapter 9: Live view 70 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 71 Chapter 10 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel, the keyp
9BChapter 10: Controlling a PTZ camera 72 TruVision DVR 11 User Manual Note: It is important to ensure that the settings correspond with those used i
9BChapter 10: Controlling a PTZ camera TruVision DVR 11 User Manual 73 Item Name Description Zoom area. Centers the PTZ dome camera image.
0BChapter 1: Product introduction 2 TruVision DVR 11 User Manual Americas Description TVR-1116D-2T/EA TruVision DVR 11, H.264, 16 ch, DVD/CD, 2 TB
9BChapter 10: Controlling a PTZ camera 74 TruVision DVR 11 User Manual Item Name Description Saves the shadow tour. Starts the selected shado
9BChapter 10: Controlling a PTZ camera TruVision DVR 11 User Manual 75 • Menu toolbar: 1. Click the PTZ Settings icon on the menu toolbar and s
9BChapter 10: Controlling a PTZ camera 76 TruVision DVR 11 User Manual 5. In the preset tour toolbar, click to call up the preset tour. 6. Click
9BChapter 10: Controlling a PTZ camera TruVision DVR 11 User Manual 77 Setting and calling up a shadow tour The shadow tour command remembers the m
9BChapter 10: Controlling a PTZ camera 78 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 79 Chapter 11 Playing back a recording The DVR lets you to quickly locate and play back recorded video. There are fou
10BChapter 11: Playing back a recording 80 TruVision DVR 11 User Manual Figure 23: Playback window 1. Playback viewer. 2. Camera panel. Select t
10BChapter 11: Playing back a recording TruVision DVR 11 User Manual 81 Item Description Fast forward playback by 30 seconds. Reverse playba
10BChapter 11: Playing back a recording 82 TruVision DVR 11 User Manual 3. Click Pause on the toolbar to pause playback. Click Play to restart
10BChapter 11: Playing back a recording TruVision DVR 11 User Manual 83 4. Click Exit to return to live view. – Or – Right-click the mouse and
TruVision DVR 11 User Manual 3 Chapter 2 Installation This section describes how to install the DVR unit. Installation environment When installing
10BChapter 11: Playing back a recording 84 TruVision DVR 11 User Manual Figure 25: Example of a search result list Playing back recordings by time a
10BChapter 11: Playing back a recording TruVision DVR 11 User Manual 85 8. To do another search: Click the Event Search icon in bottom right of th
10BChapter 11: Playing back a recording 86 TruVision DVR 11 User Manual Slideshow of snapshots You can search captured snapshots and play them back i
10BChapter 11: Playing back a recording TruVision DVR 11 User Manual 87 Table 17: Main and minor record types Major types Minor types All All Ala
10BChapter 11: Playing back a recording 88 TruVision DVR 11 User Manual - Back: Click to return to the previous window. Motion search You can quickly
10BChapter 11: Playing back a recording TruVision DVR 11 User Manual 89 Playing back frame-by-frame You can easily play back a selected video at di
10BChapter 11: Playing back a recording 90 TruVision DVR 11 User Manual
TruVision DVR 11 User Manual 91 Chapter 12 Archiving recorded files Archive recorded files on an external device such as a USB flash drives, USB HD
11BChapter 12: Archiving recorded files 92 TruVision DVR 11 User Manual Note: If there is a capacity limitation on the backup device, only the most r
Chapter 9: Archiving recorded files TruVision DVR 11 User Manual 93 Item Function Description 9. New folder Create a new folder on the backup de
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