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TruPortal Software User Guide 71
Creating Reports
8. Click [OK].
9. Click [Accept Changes].
Deactivate a User Account
1. Login as an Administrator or Dealer. (The other operator roles do not have permission to modify
user accounts.)
2. Select Access Management > Persons.
3. Select the person to modify.
4. Click the User Account tab.
5. Clear the Can log on check box.
6. Click [Accept Changes].
Creating Reports
Five pre-defined reports allow users to view information stored in the server database:
Access History
A summary of access attempts by person, filtered by Date Range, Person Name (wildcard),
Reader, Area, and Grant or Deny response.
Credential
A list of credentials assigned, filtered by Person Name (wildcard), Credential ID (wildcard),
Access Levels, and Active or Inactive status.
Reader Access
A list of Persons with access to each reader, filtered by Person Name (wildcard) and Reader.
Roll Call
A list of Persons by current area or last reader, filtered by Person Name (wildcard), Reader, Area,
and events. Select Include “Access/Egress Granted - No Entry” events to include events that
occurred when access or egress was granted, but whether or not access or egress actually
occurred cannot be determined.
Roster
A list of all Persons in the database, filtered by Person Name (wildcard) and Login privileges.
Note the following details about reports:
• Reports are displayed in HTML format, in an Internet browser window. If using Internet
Explorer 7 or earlier, the product logo in the upper right corner will not display properly. This is a
limitation of older versions of Internet Explorer.
• If entity names (e.g., device names, person names) change, the updated entity name will be
reflected in the next report.
- TruPortal™ 1
- GNU Public Licenses 3
- Table of Contents 10
- Introduction 13
- Installing Hardware 15
- System Architecture Overview 16
- Preparing for Configuration 19
- Determining Network Settings 20
- Using the Installation Wizard 21
- Using the Upgrade Wizard 23
- Configuring the System 25
- Logging into the System 27
- Setting the Date and Time 27
- Configuring Network Security 28
- Configure Network Settings 29
- Configuring Security 30
- Configure Site Security 31
- Configuring Card Formats 32
- Add a Card Format 33
- Remove a Card Format 33
- Configuring Devices 34
- Configure Inputs and Outputs 36
- Configure a Door Controller 37
- Replace a Door Controller 37
- Configure Doors 38
- Door Configuration Options 41
- Configure Readers 44
- Configuring Video Devices 45
- Add a DVR/NVR 46
- Add a Video Camera 46
- Add Video Layouts 47
- Configuring Areas 48
- Configuring Anti-Passback 49
- Creating Holiday Groups 50
- Add a Holiday Group 51
- Copy a Holiday Group 51
- Creating Schedules 52
- Creating Reader Groups 54
- Configuring Access Levels 55
- Configuring Operator Roles 55
- Add an Operator Role 56
- Modify an Operator Role 56
- Copy an Operator Role 56
- Configuring Email 57
- Modify an Email List 58
- Add an Email List 58
- Remove an Email List 59
- Disable Email Notifications 59
- Add User-Defined Fields 61
- Rearrange User-Defined Fields 61
- Remove a User-Defined Field 61
- Configuring Action Triggers 63
- Understanding Actions 68
- Add an Action Trigger Record 73
- Configuring a Network Share 74
- Copy a Network Share 75
- Remove a Network Share 75
- Managing Access 77
- Remove a Person 78
- Upload a Person ID Photo 78
- Remove a Person ID Photo 79
- Managing Credentials 80
- Remove a Credential 81
- Managing User Accounts 82
- Creating Reports 83
- Searching for Persons 84
- Monitoring Access 85
- Monitoring Events and Alarms 86
- Export Events 87
- Load More Events 87
- Load All Events 87
- Search for Events 87
- Monitoring Video of Events 88
- Monitor Video 89
- Download a Video Clip 89
- Video Controls Reference 90
- Controlling Doors 91
- Lock Out All Doors 93
- Unlock All Doors 93
- Door Command Menus 93
- Event View Tab 94
- Schedule View Tab 94
- Door Fallback Mode 95
- Controlling Action Triggers 96
- Resetting Anti-Passback 96
- Maintenance 99
- Create a Backup File 100
- Schedule Automated Backups 100
- Back Up Events 101
- Restore from a Backup 101
- Save Data and Custom Settings 101
- Restore Custom Settings 102
- Reset Factory Settings 102
- Updating the Firmware 103
- Managing Language Packs 104
- Add a Language Pack 105
- Remove a Language Pack 105
- TruPortal Software User Guide 106
- Troubleshooting 107
- Diagnostics 108
- Hardware Problem States 111
- Troubleshooting Readers 111
- Troubleshooting Schedules 112
- Tamper States 112
- Power and Battery Events 112
- Backup Battery Events 112
- Device Events 113
- Video Player Errors 115
- Reference 117
- Before You Begin 120
- 4. Click [Login] 121
- Port Usage 125
- Pulse Duration Accuracy 127
- Glossary 129
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